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Returns & Exchanges
Due to the nature of our products and safety regulations, we cannot accept returns on alcohol. However, if your order arrives damaged or incorrect, we are committed to making it right through our replacement policy.
1
Inspect Delivery
Examine your package upon arrival for any signs of leakage or breakage before signing with the carrier.
2
Document Issues
Take clear photos of the damaged item and the original packaging to assist with your claim.
3
Contact Support
Email our team at [email protected] within 48 hours of delivery with your order number and photos.
4
Resolution
Our team will review your request and, if approved, issue a replacement or a refund to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing